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What Happened to the Correct Filters?
My last order for replacement filters for my Multi-Tech8500 worked perfectly! These filters measure 13" square! Simple! No more, no less! Smaller ones arrived, and I was so stunned, that I just put them into my two machines anyway! The machine runs just as well, but I know the correct filtration system is not packed into them! I was just so disappointed, I used them anyway. I called your company on the phone and left a message regarding the tragedy. Nobody responded, so this is my opportunity to say how much I wish I had two filter systems that each measure 13" square! No more or less! 13"! I'm now still using the wrong ones. I didn't want to wait to rectify the order and send the wrong ones back! To date, I don't know why my last order was 13" square, and this one was at least an inch smaller all the way around!
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